Privacy Policy

Netovat LLC
Effective date: September 9, 2025

This Privacy Policy explains how Netovat LLC (“Netovat,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or interact with our website www.netovat.com (the “Site”), contact us, or use our services. Please read it carefully and keep a copy for your records.

1) Who we are

Netovat LLC
3120 SOUTHWEST FWY, STE 101 #856466
Houston, TX 77098, USA
Phone: +1 (713) 766-5694
Email: contact@netovat.com
Website: www.netovat.com

We do not formally appoint an EU/UK Data Protection Officer. However, you can contact us using the details above for any privacy questions.

2) Information we collect

We may collect the following categories of information:

Identifiers & contact data – name, company, job title, email address, phone number, mailing address.
Commercial & inquiry data – service interests, messages you send us, support requests, meeting notes.
Website usage & technical data – IP address, device and browser type, operating system, pages viewed, referring pages/URLs, dates/times of access, and general location (country/region).
Cookie & analytics data – as described in the Cookies & Similar Technologies section.
Newsletter data – your email and marketing preferences if you subscribe.

We generally collect information directly from you (forms, email, phone, events) and automatically when you use the Site (logs, cookies, analytics).

3) How we use your information (Purposes)

We use personal information to:

Provide, operate, secure, and improve the Site and our services
Respond to inquiries and provide customer support
Send administrative messages (e.g., confirmations, service updates)
Send marketing communications you opt in to (you can unsubscribe at any time)
Analyze Site performance and effectiveness of our marketing
Detect, prevent, and investigate security incidents or fraud
Comply with legal obligations and enforce our terms

Legal bases (EEA/UK visitors): consent, contract necessity, legitimate interests, and legal obligations under the GDPR where applicable.

4) Cookies & similar technologies

We use cookies and similar technologies to operate the Site, remember preferences, and analyze traffic.

Strictly necessary cookies – enable core Site features.
Analytics cookies – help us understand how visitors use the Site (e.g., Google Analytics).
Preference cookies – remember settings such as language.
Where available, you can manage non-essential cookies via our cookie banner.

You can control cookies through your browser settings and, where offered, our cookie banner. Disabling cookies may affect Site functionality.

5) Analytics

We may use Google Analytics (with IP anonymization where available) to help us understand Site usage. Google may set cookies and process data as described in Google’s privacy policy. You can opt out via your browser’s settings, ad settings, or the Google Analytics Opt-out Browser Add-on.

6) Newsletters & marketing

If you subscribe to our newsletter or agree to receive marketing, we will use your email to send updates about services, events, or content. You can unsubscribe at any time using the link in the email or by contacting us.

We may use basic email engagement tracking (e.g., open and link-click rates) to improve relevance. You may opt out by unsubscribing.

7) Social media & third-party integrations

Our Site may include links or plugins to third-party platforms (e.g., LinkedIn, Facebook, X/Twitter). Interactions with those platforms are governed by their own privacy policies. If you are logged in to a third-party account while visiting our Site, that platform may associate your visit with your account.

8) Disclosures of information

We may share personal information with:

Service providers/Processors who help us run our business (hosting, analytics, email delivery, CRM, security).
Professional advisers (legal, accounting, insurance) under confidentiality.
Authorities or others where required by law, to protect our rights, or in connection with a business transaction (e.g., merger, acquisition).

We do not sell personal information.

9) International transfers

If you are outside the United States, your information may be processed in the United States and other countries that may not provide the same level of data protection as your home jurisdiction. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses for EEA/UK transfers).

10) Data retention

We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or de-identify information.

11) Your rights

United States (including California)

Depending on your state, you may have rights to access, correct, delete, opt out of certain processing, and receive information about our data practices. California residents may also have the right to limit use of sensitive personal information and to know categories of data disclosed for a business purpose. We do not sell or “share” personal information as those terms are defined under California law.

To exercise rights, contact contact@netovat.com. We will verify your request consistent with applicable law and will not discriminate against you for exercising your rights.

We generally respond within 45 days of receiving a verifiable request (extendable by another 45 days where permitted).

Notice at Collection (California): We collect the categories described in Sections 2–3 for the purposes listed in Section 3. We retain information as described in Section 10. We do not sell or share personal information.

Appeals: If we deny your request, you may appeal by emailing contact@netovat.com with the subject “Privacy Appeal.” We will respond within the time required by law.

EEA/UK (GDPR)

You may have rights to access, rectify, erase, restrict, object, data portability, and to withdraw consent. You also have the right to lodge a complaint with your local supervisory authority. Please contact us using the details above to exercise your rights. We generally respond within one month (extendable by up to two months where necessary, considering complexity and number of requests).

12) Children’s privacy

Our Site and services are not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

13) Security

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure; you use the Site at your own risk.

14) Your choices

Cookies: manage via your browser and our banner where available.
Marketing: unsubscribe at any time via email link or contact@netovat.com.
Do Not Track: our Site does not currently respond to DNT signals.

15) Applying for a job

If you submit a job application, we will use the information you provide to evaluate your candidacy and, if hired, to administer employment. If not hired, we typically retain application data for a limited period to comply with law and manage our recruitment process.

16) Links to other sites

Our Site may link to third-party websites. We are not responsible for their content or privacy practices. Review their privacy policies before providing any personal information.

17) Changes to this Policy

We may update this Privacy Policy from time to time. The “Effective date” above shows when it was last revised. Material changes will be posted on this page and, where required, we will notify you by other means.

18) How to contact us

For questions or requests regarding this Policy or your personal information, please contact:
contact@netovat.com • +1 (713) 766-5694 • Netovat LLC, 3120 SOUTHWEST FWY, STE 101 #856466, Houston, TX 77098, USA.